Meet Augusta’s IT Guys

Premier Networx is an award winning, outsourced IT managed services provider. Premier Networx provides enterprise-quality IT support to small and medium-sized organizations across the greater Augusta area.

Our Philosophy

NO CONTRACTS – JUST SERVICE

Unlike other IT service providers in our area, we do not require long-term, iron clad contracts for Managed IT Services. Our goal is to proactively manage your IT infrastructure and make sure all of your needs and budget are met while maintaining a consistent, flat fixed rate with your Technology Service Agreement.

AWARDS & RECOGNITION

Premier Networx made the 2018, 2019, and 2020 Inc. 5000 list of the fastest-growing companies in America. The list, which is put out annually, has featured major companies including Microsoft, Timberland, and more. Premier Networx ranked #1871 in 2020.

In 2017, Premier Networx was named Columbia County Chamber of Commerce’s Small Business of the Year and in 2019, we were given the Good Neighbor Award from the American Red Cross Augusta Chapter. We are very proud of these awards as our team works diligently to deliver outstanding customer service and exceed expectations and the confidence from the Chamber and community is humbling.

CUSTOMER FIRST APPROACH

Our clients are not just an account, you’re our neighbor, friend, and valued partner. We pride ourselves on our integrity; we will always do the right thing, no matter what. We work diligently to over deliver on our promises in order to exceed expectations and to build long-lasting relationships built on a foundation of trust and respect. We are sincerely invested in the success of your business.

OUR GUARANTEE

Our highest priority at Premier Networx is your satisfaction, confidence, and peace-of-mind. We proudly go the extra mile to exceed your expectations and we guarantee that our familiar and experienced staff will consistently deliver high-quality work and positive interactions. If for any reason, we can’t meet your needs or you’re displeased in any way, you can end your contract with no fees or penalties.

A CERTIFIED TEAM OF EXPERTS

Our expert staff takes a proactive management approach in order for your business to thrive and grow at maximum operational efficiency. We’re here to make sure problems are stopped before they even happen and that we’re forecasting ahead for future growth and upgrades. In order to do so, we are: actively monitoring your IT infrastructure to ensure it’s stability and security; extremely strict when it comes to all protocols and procedures; keep detailed documentation; stay in regular communication to ensure nothing falls through the cracks; and tailor each plan and project to fit your business’ needs. Our local and reliable technicians are your complete outsourced IT team. They are always at your side with the hands-on experience and up-to-date certifications. From managed IT services to helpdesk to System Administered responsibilities, we deliver the services, products, and solutions your business needs.

COMMUNITY & GIVING BACK

Premier Networx is a devoted advocate for local businesses and economic growth here in the greater Augusta area. We are active members in the Aiken, Augusta Metro, and Columbia County Chambers; our CEO, COO, and Infrastructure Cabling Manager are Leadership Columbia County alumni and our Marketing Director is currently an Ambassador for the Augusta Metro Chamber. We pride ourselves on our significant investment, commitment, championing, and celebration of local businesses in our area.

Premier Networx sponsors many charitable programs and organizations across the greater Augusta area, including significant contributions to SafeHomes of Augusta, Jud C. Hickey Center for Alzheimer’s Care, the Leukemia & Lymphoma Society, the Kidney Foundation, The Burn Foundation of America, and the TaxSlayer Foundation. Our President and CEO, Chad Harpley, served as the Chairman for the American Red Cross Augusta Chapter between June 2018-June 2019. He stills currently sits on the Augusta Chapter Red Cross Board as well as the Jud C. Hickey Center for Alzheimer’s Care board. Our COO, Jenifer Davis, sits on the board for When HELP Can’t Wait, The Burn Foundation of America, and the Columbia County Forward Foundation. Our CFO, Jessica Cawley, sits on the board for the Ronald McDonald House, our Cabling Infrastructure Manager, Casey Cliatt, sits on the board for the Columbia County Forward Foundation, and our Marketing Director, Mimi Wheeler, sits on the board for the Girl Scouts of America Augusta Chapter.

ADVANCED TECHNOLOGY

We always deliver personalized executive- level IT consulting, services, products, and solutions to our clients. All hardware and products that we bring to you are business grade and highly dependable. In addition, we are incredibly detailed and thorough in the installation and application for maximum efficiency, value, and peace of mind. Experience first-hand the responsive and reliable service from the Premier Networx expert team and the most comprehensive technical support with the following services: no iron-clad contracts; all-inclusive pricing for predictable cost; remote and onsite support; software updates and troubleshooting; and complete system monitoring.

CORE VALUES

INTEGRITY

We don’t take shortcuts, we do the right thing because it’s the right thing to do. Operating ethically is a critical and elemental part of our success. You can expect unwavering authenticity, candor, and transparency at all times.

LOYALTY

We value a culture of creativity, inclusion, and collaboration. We unite in our efforts to value all beliefs and ideas and we make every decision and measure every outcome based on how well it serves our team. Together we achieve excellence.

RESPECT

We’re each other’s loudest supporters, biggest challengers, and toughest critics. We embrace the talents of our team and help each other thrive by being real, valuing all contributions, and investing in one another.

ADAPTABILITY

We’re hungry, passionate, and we love new challenges. You’ll never hear ‘We can’t’ or ‘We don’t know’. We evolve and adapt when faced with change or adversity in order to deliver exceptional results.

PASSION FOR THE BRAND

We’re changing the game and we’re raving fans of the home team. We bring energy, grit, and enthusiasm to work with us every day and we’re proud to be a company that always act in service of others and creates real value in everything we do.

Small Business of the Year (2017)

Inc 5000 Premier Networx

Fastest-Growing Companies in America 2018, 2019, & 2020

Good Neighbor Award

Our Leadership Team

Chad Harpley

President and CEO

Chad Harpley, President and CEO, started Premier Networx in 2013 to meet the greater Augusta region’s growing need for a reliable, reputable, and professional IT and Technology Services provider. Spend just five minutes with Chad and you’ll understand why he has become such a trusted advisor and partner for his clients. He brings with him over 20 years of IT and Telephone experience and a detail-oriented, results-driven work ethic. He’s dedicated to consistently delivering outstanding customer service and an efficient, well managed IT infrastructure supervised by an expert staff. Under his leadership, Premier Networx has quickly grown into the premier IT Services provider in the greater Augusta region and has won several awards, including: Columbia County’s 2017 Small Business of the Year and made Inc. 5000’s list of Fastest-Growing Companies in America in 2018, 2019, and 2020.

Premier Networx
Premier Networx

Jenifer Davis

Chief Operating Officer

 

Premier Networx

Jessica Cawley

Chief Financial Officer

 

Let’s Meet!

We’d love the opportunity to get to know your organization and what technology challenges that you are facing. Fill out our form for your no-obligation IT assessment.
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